QUALTY MANAGEMENT SYSTEMS
ISO 9001 Quality management
An ISO 9001 quality management system will help you to continually monitor and manage quality across all operations. As the world’s most widely recognized quality management standard, it outlines ways to achieve, as well as benchmark, consistent performance and service.
What are the benefits of ISO 9001 Quality Management?
- Allows you to become a more consistent competitor in your marketplace
- Better quality management helps you meet customer needs
- More efficient ways of working will save time, money and resources
- Improved operational performance will cut errors and increase profits
- Motivate and engage staff with more efficient internal processes
- Win more high value customers with better customer service
- Broaden business opportunities by demonstrating compliance
OHSAS Occupational health and safety
BS OHSAS 18001 is a framework for an occupational health and safety management system. It can help you put in place the policies, procedures and controls needed for your organization to achieve the best possible working conditions, aligned to internationally recognized best practice.
What are the benefits of BS OHSAS 18001?
- Create the best possible working conditions across your organization
- Identify hazards and put in place controls to manage them
- Reduce workplace accidents and illness to cut related costs and downtime
- Engage and motivate staff with better, safer working conditions
- Demonstrate compliance to customers and suppliers
ISO 14001 Environmental management systems
ISO 14001 is an internationally accepted standard that outlines how to put an effective environmental management system in place. It is designed to help businesses remain commercially successful without overlooking environmental responsibilities. It can also help you to grow while reducing the environmental impact of this growth. An ISO 14001 system provides the framework to allow you to meet increasingly high customer expectations of corporate responsibility as well as legal or regulatory requirements.
What are the benefits of ISO 14001?
- Better environmental management reduces waste and energy use
- Improve efficiency to cut the cost of running your business
- Demonstrate compliance to expand your business opportunities
- Meet legal obligations to win greater stakeholder and customer trust
- Prepare for the changing business landscape confidently
ISO 10002 Customer complaints management systems
Customers expect more and more from the service you provide. And your competitors are working harder to meet these expectations. You can too with ISO 10002, the international standard for customer satisfaction. It provides you with guidelines for putting in place your own complaints management system – helping you to identify complaints, their cause and how to eliminate them. ISO 10002 will also allow you to identify areas in your business where you can improve and eventually remove the cause of complaints. The standard outlines management controls and processes that help you to handle customer complaints more effectively and efficiently – making sure that more customers are satisfied with the service you provide.
What are the benefits of customer complaint management?
- Achieve operational efficiency to identify trends and causes of complaints
- Resolve more complaints by adopting a more customer-focused approach
- Engage staff with new customer service training opportunities
- Integrate ISO 10002 with ISO 9001 to improve overall efficiency
- Monitor and continually improve your complaints handling process.
ISO 22 000 Food safety management systems
ISO 22000 is an international standard that defines the requirements of a food safety management system covering all organizations in the food chain from “farm to fork”.
What are the benefits of ISO 22000?
- Introduce internationally recognized processes to your business
- Give suppliers and stakeholders confidence in your hazard controls
- Put these hazard controls in place across your supply chain
- Introduce transparency around accountability and responsibilities
- Continually improve and update your systems so it stays effective